FAQs

Do You Cater or work with Corporate Accounts?

Why yes we do! Click here: https://sweetren.com/pages/catering

What are your Pick- Up Locations & Hours?

In the DMV we offer Curbside Pick-Up in Upper Marlboro typically Mon-Thurs 10am - 6pm.

In NYC Curbside we offer Pick-Up in Harlem on Fridays typically from 2pm to 6pm & Sundays 3pm-6pm.

Do You Ship?

Our motto is, if you're paying, we're shipping! lol

Why is Shipping Expensive?

Shipping Perishable Goods isn't as simple as shipping non-perishable items.  We have to use Insulated coolers, dry ice & select a maximum transit time of 2-3 day shipping.  All of these items unfortunately incur additional fees & when combined, bring you the total you see @ checkout.  Also obviously the further you live, the more couriers charge to deliver so that can add to it as well.

However we are working diligently on decreasing those fees and as soon as we can, we will!

How Long will the Cheesecake Stay Fresh?

Great question!  Up to 5 Days in the fridge and up to 6 months in the freezer.  Please make to store in an airtight container.  If you plan on freezing for long periods of time, we highly recommend wrapping your airtight container in foil to help prevent freezer burn.

ps - There will be no loss in quality or taste by freezing your cheesecake.  You can even refreeze it again!

How Do I Thaw My Cheesecake After Freezing?

Please place in the fridge the day before you would like to enjoy it.  If for some reason you couldn't plan ahead, it is okay to place on the counter to leave out for a couple of hours.  We do not recommend thawing at room temperature for more than 2 hours at a time.  The risk of food-borne illness grows after that timeframe.

How Do I Place An Order for The Holidays or Specific Event?

After you have added your items to your cart, DO NOT CLICK THE CHECKOUT BUTTON.

INSTEAD CLICK THE VIEW CART BUTTON.

On that page you will be able to SPECIFY THE PREFERRED PICK-UP/DELIVERY DATE in the SPECIAL INSTRUCTIONS section.